Ekaraa

Rooted in trust, refined with care, a promise
that safeguards your privacy with elegance

Updated March 12, 2024

EKARAA respects your privacy and values the data you share with us. This policy explains what we collect, why we collect and how it’s safeguarded.

Introduction

This website is operated by Everbrite Jewellery and Diamonds Private Limited, incorporated in India. By accessing the site, you confirm that you are at least 18 years old and accept this Privacy Policy. EKARAA may revise this policy without prior notice.

We collect and process personal data in accordance with applicable laws and internal safeguards. Your use of the site constitutes consent to the collection and handling of your information. This policy works in conjunction with our Terms of Use and governs all interactions on the site.

You are responsible for the accuracy of the information you provide while using our services. EKARAA reserves the right to restrict access for misuse or false data submission. All content and data interactions are subject to this policy and relevant legal frameworks.

Information We Process

We gather your information during browsing, registering, purchasing, or interacting with the website. This includes your name, contact details, transaction history, and browsing behaviour. We may also gather device data, IP addresses, and usage patterns for analytics and security.

Your information is used to fulfill orders, customize your experience, and make improvements in our services. We may share it with authorized partners who support our operations under strict confidentiality. Marketing communications may be sent, with opt-out options available at any time.

We do not sell your personal information to any other third parties under any circumstances. You may demand access, correction, or deletion of your data through your account or support. Legal disclosure may occur if required by law or regulatory authorities.

Information You Provide

When you create an account, place an order, or contact us, you submit personal details voluntarily. This includes your name, email, phone number, billing and shipping addresses, and payment preferences. It’s your responsibility to ensure that all the information you provide is accurate and up to date.

We use this information to process transactions, deliver products, and customize your experience. You can update your information at any time through your account dashboard or by contacting support. All submitted data is handled in accordance with EKARAA’s Privacy Policy and legal standards.

By providing your information, you consent to its use for the purposes outlined above. If you deactivate your account, your data will no longer be accessed or processed. However, some records may be kept to meet legal or regulatory requirements.

Join the EKARAA Inner Circle

Private previews, curated collections, event invitations and first access for our most valued patrons

Customer Service

Refund Policy

Store Locator

Delivery Information

About Ekaraa

Our Heritage

Terms & Conditions

Shipping Policy

Contact

2nd floor, 81 Crest Linking Road, Santacruz (West), Mumbai 400054, Maharashtra, India

contact@ekaraa.com

+91 22 6579 1000

+91 97 697 6 3000